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Managed support services.
In this day and age of the big-box concept, we are your dependable technology
partner to handle every aspect of your digital platform.

Selecting a transcendent eCommerce partner is a vital or game changing decision while you are in this ruthless competitive world. If you don’t have the right fitted team then you lose, we at Krish TechnoLabs make sure you are not alone in this race and we take a helm of delivering profitable ecommerce solutions followed by our nonpareil Managed Support services wherein we take care of your e-business with preventive maintenance approach and keep your web presences propelling.

It is our effort to help you maximize your store’s performance, so that you can constructively utilize your time to maximize your investment rather than worrying about technical aspects of your platform.

Dev / Customization

Bug Fixing

Outage Recovery

Server Monitoring

Code Review

Performance Optimize

Ext Installation

Magento Upgrade

Security Patches

Training Support

Support plans
Compare our Managed Support plans
Whether you need a little help, or a lot, you’re running Magento Enterprise or Community, or whether we deployed your site or not, there’s a plan for you.

All our Support Plan includes:
  • Back-end development
  • Front-end development
  • 24/7 hardware and software monitoring
  • Event-triggered alerts and notifications
  • Online customer service portal
  • E-mail issue reporting
  • Magento product support
  • Training
  • Priority-based service response
  • Talk to support team via instant messaging
  • Telephone support
  • Application development support
  • Ecommerce analytics platform
  • Dedicated Project Manager
  • QA team

Feature Overview SP 20 SP 40 SP 60 SP 80+
24 x 7 Server Monitoring        
Critical Support        
Development Environment & Code Repository        
Priority Response        
Telephone/Email/Chat Support        
Unlimited Support Tickets        
Dedicated Account & Project Manager        
Expert Consulting        
Monthly Supported Hours 20 40 60 80+
Price Per Month – $ $800 / mo
Buy this Plan
$1400 / mo
Buy this Plan
$1800 / mo
Buy this Plan
$2000+ / mo
Custom Quote

Enjoy stress-free support with our expert Magento Developers

Our deliberated and strategic managed support services helps e-tailers in maintaining fully consistent and engaging shopping experience for Magento shops. We are one stop – pit stop destination when it comes to handle tricky issues, holding a high-traffic, holiday campaigns or a constant innovations; our team stands by 24/7/365.

Key Benefits

  • Flexible Support Plans
  • Dedicated Support Team
  • Magento Certified Developers
  • Emergency Support
  • Rapid Issue Response
  • Code and Release Management
  • Best Practices
  • Unlimited Support Requests
  • Issue and Project Tracking System
  • Support for Magento 1 and Magento 2

Give us a try

Managed Support Services FAQS
What if I have a problem after business hours or over the weekend?

Client’s will be provided with emergency phone nos, to reach tech team directly for solving such critical issues.
The response time for emergency/critical request will be immediate, and reaction time would be 2 hours maximum.

What do you mean by Outage Recovery?

By Outage recovery we mean recovering from a situation, where online store is technically restricted from doing business i.e. when hosting server is down, performance issue, checkout process is broken, etc..
Downtime and operational issues can critically impact your e-commerce site, causing loss of revenue and damage to your reputation with customers. With Critical support feature, such issues can be quickly assessed and fast-tracked with clear timelines for resolution.
Client’s will be provided with emergency phone nos, to reach tech team directly for solving such critical issues.

What do you cover in Server monitoring?

Monitoring website infrastructure helps to maintain the continuous availability of site. We will monitor the availability of your store 24X7 from global location.
To maintain highest degree of operational readiness following Uptime monitoring will be ensured.

Magento Hosting Whitepaper

Magento is one of the most widely used eCommerce solutions and a powerful tool for serious eCommerce businesses. Read our Magento Hosting whitepaper and find out everything you need to know when considering Magento Managed Hosting.

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