“The secret of landscapes isn’t creation… It’s maintenance.”
– Michael Dolan
Building a high-performing eCommerce solution is a huge feat. But that’s not all. What you want is a thriving business that churns revenue throughout all the seasons. It is not like a one-time investment. Your infrastructure needs constant nourishment and maintenance to keep operating optimally round-the-clock. Without that, your store may eventually start to underperform making the shopping experience less engaging. This is why it is crucial to have a reliable support partner to help you expand your eCommerce empire. Here’s what you can expect from them:
1. Performance Enhancement:
“About 60% of a software’s cost is maintenance, and about 60% of the maintenance cost is improvement.”
– Robert Glass
Just like anything-new, the performance of your digital infrastructure may deteriorate overtime – if not maintained well. However, tuning your store regularly will greatly enhance the overall performance consequently decreasing the likelihood of technical glitches that may affect your shopper’s journey.
2. Installing Latest Security Patches:
With the increase in online threats and vulnerabilities around the world, it is crucial to keep your store safe from hackers trying to steal your customer’s data. Until recently, Magento used to add the security enhancements to the full upgrades they rolled out around every quarter. However, with their latest release, they have started releasing separate security patches to help merchants safeguard their stores without upgrading the full setup. Your support partner can install respective security patches to your store while keeping its performance intact.
3. Boost Customer Engagement:
It goes without saying that a well-maintained store will deliver engaging shopping experience and earn more sales. The key to more conversions lie in consistently optimizing your store, fixing bugs before they exploit customer experience, and adapting to your customers’ taste. Being the business owner, you simply cannot get busy managing all these technicalities – you have more important things to focus on! However, with a reliable support partner, you can zero in on only the things that matter and be assured that your partner will take care of the rest.
4. Upgrading Design & Content:
Anything that isn’t updated, gets outdated – eventually. Same goes true with your eCommerce infrastructure. Starting from design to layout and content; your digital identity must evolve with time. And when it comes to Magento development, signing up new development contracts with various agencies could be really expensive. However, most agencies provide store customization/development services with their support plans. This way, you wouldn’t have to worry about those countless tiny adjustments and major improvements to your store. You can get them all executed at fraction of the development cost.
5. Accelerate Outage Recovery Process:
Irrespective of the hosting, extensions, or themes you use, you are bound to encounter technical challenges, cyber-attacks that may blow up your data or bring your store down. This is when you need someone to stand by your side and help you get back your data and store – sooner the better. This is not the time for developing new partnerships (with agencies) or negotiating proposals and signing up new agreements. You need someone then & there! This is when your support partner comes handy. They can help you get back to your business in no time.
Final Words…
Nourishing your commerce solution consistently is as important as building it in first place. With our managed Magento Support and Maintenance services, things would get simply better!
At Krish TechnoLabs, we aspire to deliver the very best Magento support services to help our clients win the eCommerce battlefront. Starting from bug fixing to performance enhancement – and everything in between, we know it all. Through years of experience, our Magento mavens have acquired the adroitness to aptly recognize and resolve your most intricate technical challenges. Get started today, and let us be the part of your journey to eCommerce success.
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Shivi Rao is a content marketer with Krish. She has worked in various industries spanning technology, science, rural marketing, startups & unicorns, eCommerce business, and digital marketing, believing that content is the foundation to facilitate the visibility of any organization and ensuring her words do the same. In her free time, you can either find her lifting weights in the gym or feeding the strays.
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