Commerce Made Easy – Anytime, Anywhere, Seamless Experience
No one needs to tell you that shoppers’ enthusiastic adoption of consumer technology has put them way ahead of retailers. Every day your retail organization juggles competing technology priorities. There’s the blurring boundary between business and IT, the need to convert big data into big decisions and pressure to transform your retail operating model. The opportunities are unparalleled, but so are the challenges. The trick knows where to start and how to help customers make purchase decisions.
Krish TechnoLabs Omnichannel Practice partners with your organization to leverage leading technologies so your focus stays on customers rather than channels. Your organization develops a seamless customer experience across all touch points, grounded with the right policies and processes, and enabled by the right technologies and people.
How OmniChannel Benefits Your Business
By investing in the right Omnichannel strategy and transforming your customer interactions, your retail organization gains important advantages:
Omnichannel transformation takes place across the breadth of your business. It includes analyzing business impact, setting new policies and ensuring you have the right team.
Relevance to customers is at the heart of Omnichannel transformation. Our approach lets your organization quickly deliver new experiences to market, and then learn from them and make adjustments.
We help you avoid simply chasing the competition or implementing a new technology because it’s the latest buzz. We advise solutions that are data-driven and extensible, and that your organization can…
Client success offers the best endorsement of our Omnichannel capabilities. A retail drug chain tripled its weekly web traffic when it integrated its eCommerce site and 8,000 stores into a unified shopping experience. A grocery retailer is generating 25% of sales in key categories with a new system that allows online orders and in-store pickup. Sales at a luxury retailer increased 10% as a result of the company’s mobile point-of-sale solution.
Why Choose Krish TechnoLabs?
There’s nothing generic about our engagements. We deliver innovative, tailored recommendations to help your organization transform itself.
You gain a full-service partner
Close client collaboration underscores our ability to define an Omnichannel strategy and then prioritizes capabilities into a roadmap and execute on them. We ensure you have the right foundational capabilities and platforms, and that you’re maximizing every customer touch point.
You get the long view
We don’t create one-off solutions that are hard to support. Our specialty is melding together all of the elements that create a unified customer experience that your business and IT teams can support.
The outcome of revamping its digital arena includes propelling the brand forward, opportunity to expand into new markets, boost cross channel brand loyalty with repeat purchase, and reinforce value to their customers. Along with it, we continue to support Tavola under our Managed Services team to attain the envisioned business goals.
45%increase in transactions
68%increase in revenue
85% increase in site visits