Your Role
We’re looking for a proactive DevOps Engineer with strong hands-on experience in managing CI/CD pipelines, cloud infrastructure (preferably AWS), containerized environments (Docker/Kubernetes), and system administration. The ideal candidate will be well-versed in monitoring, scripting, security best practices, and working in agile environments. This role demands someone who can not only build and maintain robust infrastructure but also collaborate across teams and support production environments.
What You’ll Be Doing
- Undertake ongoing management, maintenance and administration activity of remote server(s) for clients.
- Attend, manage and rectify technical support queries belonging to active managed hosting services contracts.
- Work on performance tuning, package pulling/installation, updates patch management, network and server management issues.
- Managing helpdesk/tickets and technical support operations for all clients along with planning of scheduled maintenance where ever required.
- Learn new technologies and convert them into customer solutions.
- Achieve successful onboarding of new clients onto the hosting infrastructure. Streamline deployment processes with automation to faster and secure deployment
- Diagnosing, troubleshooting, and rectification of various system resources, software components, or other network infrastructure related problems.
- Manage dedicated & virtual servers environment onboarding setups and assist applications deployments as-well-as migration.
- Mentoring Network and IT team on various aspects and maintaining ongoing assistance for all vital priorities.
- Constantly improve security practices, deployment and automation methodologies
- Maintain Health check report of IT-Infrastructure, Break-down reports and other analytics as required by management.
- Accountable for compliance of ISO and other security standards
What We’d Love To See
- CI/CD Tools: GitLab CI, Jenkins, GitHub Actions
- Infrastructure as Code (IaC): Terraform, CloudFormation
- Containers: Docker, Kubernetes (EKS, AKS, or GKE preferred)
- Cloud Platforms: AWS (EC2, RDS, S3, IAM, CloudWatch, ALB)
- Linux/Unix System Administration & Shell Scripting
- Monitoring & Logging: Site24x7, Prometheus, Grafana, New Relic, CloudWatch
- Scripting: Bash, Python (or similar scripting language)
- Source Control: Git (GitHub/GitLab/Bitbucket)
- DevSecOps tools (OWASP, OpenVAS, Trivy)
- Understanding of system uptime, backup strategies, and rollback processes
It’d Be Great If You Had
- Any Certification related DevOps is a plus
- Experience with GCP or Azure platforms
- Prior exposure to client communication, especially over calls
- Ability to coordinate across multiple teams for resolving infrastructure issues
- Familiar with DevSecOps: secure CI/CD, scanning, secrets management, and infra hardening
- Deep understanding of high-availability infrastructure setups and disaster recovery strategies
- Hands-on with performance optimization and cost-efficient architecture on cloud platforms
What You Can Expect
- Opportunity to work with a diverse and well-experienced team.
- To be part of the team who creates phenomenal growth stories for worlds renowned brands.
- Professional Growth Roadmap.
- Real-time mentorship and guidance from the leaders.
- A workplace that invests in your career, cares for you and is fun & engaging.
- You can be yourself and do amazing work.
Benefits
Interested in joining our team of artists, geeks, strategizers, and writers? If you’re a passionate, talented individual, we want to hear from you.
- Competitive salary
- Flexible work-life balance with a 5-day working Policy
- Paid time off
- Learning & Development bonus
- Health coverage
- Rewards & Recognitions
- Event & Festivals celebrations
- Ongoing training programs
- Onsite opportunities
- Recognition opportunities for open-source contributions
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