Managed Support Services

Overview

Steering towards better eCommerce business outcomes with top-tier Managed Support

No matter how expensive the set of wheels you own. They need fuel to run and take you to places. Similarly, your digital commerce infrastructure needs constant support and a superior propellant to drive your business to desired outcomes in this ever-changing hyper-digital landscape.

Our managed support services are steered by an industrious group of certified eCommerce enablers who bend over backward while maneuvering your commerce in a direction of constant growth.

Let's Get Started

Our managed support services will help e-businesses create streamlined commerce foundations for sustainable success. The team’s consistent uptime and technical depth are the driving force behind us seamlessly fueling commerce needs all over the world.

Strategic Consultations
UX Audit
Digital Marketing Audit
Performance Optimization
Comprehensive Security Management
Technical & Hosting Audit
Commercial Road Map
Platform Upgrades
Real-time Platform Monitoring
Scalability Planning & Execution
Outage Recovery
Bug Fixing
Server Monitoring
Advanced Analytics & Reporting
Customization & Integration

Why Krish?

Krish will stand by your side, holding your gears, and driving your business forward while making the right decisions while forging a digital business to race through the highways of tomorrow’s commerce.

Growth Roadmap

Get a strategic vision to lead the next generation of your eCommerce business

Regular Audit

Know where your eCommerce business stands, outrun competition, and where it slows down

24*7 Support

No matter what time of the day, our support team will give you a hundred percent commerce roadside assistance

Dedicated Team

A team of certified eCommerce experts at your disposal to help your eCommerce business overcome the bumpy patches

Flexiblity

Choose the support plan and support services that suit your business needs and objectives

Online Tools

Learn about online resources you can leverage to help your business evaluate and better in the long run

Enjoy Stress-free Support

Quick TAT support and stress-free support and maintenance keep your store up and running seamlessly to make you win the commerce race! Our team renders hassle-free support 27*7*365 to help you reach your commerce goals faster.

24/7 Critical Support
Quick Turnaround Time
Rapid Issue Response
Industry Best Practices
Insightful Consulting
Project Tracking System
Flexible Support Packages
Unlimited Support Requests

Tools We Use

Our support team leverages the best tools available to the eCommerce industry to help you unlock the power of commerce in the fast-paced industry.

Supported Platforms

Our platform agnostic approach makes us best-in-the-industry to support all leading eCommerce platforms. Our commerce enablers hold the expertise to offer managed support for every need and every vision.

Delivering excellence with 13+ years of long-standing association with Adobe (Magento), we are a specialized gold partner with 100+ Adobe certified technocrats & 350+ successful implementations.

Just like commercetools, we believe in solutions that are scalable, flexible, and decoupled. As a commercetools partner, we hold the expertise to draft and craft seamless headless solutions.

Salesforce is a hub for end-to-end commerce solutions, and as a preferred partner, we cater to comprehensive, 1:1 commerce experiences that convert. We blend our technical expertise with powerful platform capabilities to deliver exceptional eCommerce solutions.

Krish is a global Shopify partner agency with seasoned Shopify experts to cater to the needs of a fully-functional and scalable Shopify store. We harness the power of this feature-loaded, flexible eCommerce platform to deliver exceptional, experience-driven stores.

Our work in action

B2C
D2C
Middle East & Africa
Food & Beverage

Unlocking the power of safe drinking water leveraging eCommerce

View Case Study

B2C
D2C
North America
Health & Beauty

BioIQ Creating Healthy Customer Experience with Digital Amplification

View Case Study

B2C
D2C
APAC
Health & Beauty

Boddess Brings the Beauty-Tech Retailer in Global Spotlight

View Case Study

B2C
D2C
Middle East & Africa
Consumer Goods

Transforming UAE's Largest Consumer Cooperative with Superior CX Capabilities

View Case Study

Frequently Asked Questions

What all are included in managed support services?

Krish gives end-to-end operational and maintenance support to your eCommerce. Everything from handling complex bug fixing to tackling everyday vulnerabilities of your online store, to help you render consistent superior customer experiences across all touchpoints.

How much does it cost to avail of managed support services?

The cost to avail of managed support services from Krish depends on your commerce requirements, your business size, and your current bottlenecks. Contact our eCommerce experts to know more about our flexible support plans

Are dedicated developers available for support and maintenance?

Krish has a dedicated 24*7*365 eCommerce support team with a quick TAT to help stay ahead of the commerce curve.

What if I have a problem after business hours or over the weekend?

Krish's support team will provide the client with emergency numbers and contact details for solving critical issues. The response time for emergency/critical requests will be immediate.

Why should I hire Krish for my eCommerce support requirements?

Krish’s dedicated managed support team will be your go-to support & maintenance partner to help you unleash the maximum potential in the industry. With experienced and qualified eCommerce developers, we have the potential to enable top-notch digital commerce. For more than two decades, Krish has been empowering eCommerce businesses with feature-rich capabilities and has a flair for solving critical issues.

eCommerce Managed Support Services

Overview